Privacy Policy
1. Data We Collect
We collect account, profile, ticket, attachment, and activity data required to operate support workflows.
2. How Data Is Used
Data is used for authentication, ticket management, communication, auditing, reporting, and service improvement.
3. Data Sharing
Data is shared only with authorized users and roles based on system permissions and company/portal scope.
4. Security
We apply technical and operational controls, including role-based access, session controls, and audit logging.
5. Retention
Operational and audit records may be retained according to compliance and business requirements.
6. Your Rights
You can request profile corrections and account-related assistance through your organization administrator.