Terms of Service
1. Acceptance
By using the Service Ticket System, you agree to these terms and all applicable laws and policies.
2. Authorized Use
You must use your own account and keep credentials private. Unauthorized access, scraping, abuse, or disruption is prohibited.
3. Account and Data Accuracy
You are responsible for accurate profile, ticket, and contact information. False or misleading submissions may be restricted.
4. Service Operations
Ticket handling, assignment, SLA workflows, and role permissions follow current system configuration and operational SOP.
5. Suspension and Termination
Accounts may be suspended or revoked for security, policy violations, or misuse. Audit logs are retained per policy.
6. Changes to Terms
These terms may be updated. Continued use of the system after updates means you accept the revised terms.